How to Return

We accept returns within 30 days of your order being delivered to you. If you think there is a damaged, defective, or missing item from your order please email us at with photos and your order number with in 5 days of recieving the item.

Keep the following in mind:

  • Check which items are eligible for return below
  • Please don't try to take advantage of our generous policies. If your account is flagged for returns abuse we can't accept your return
  • We are not liable for any returns that are lost or stolen while in transit, but please contact us if you have a lost or stolen package so we help.

Returning from the US: We will provide a Free return label in the returns portal. Click the link below to get your return started. if you have any issues getting your return label in the portal please email us at and our team can send you a return label.

Returning from outside the U.S: You are responsible for return shipping costs, and for obtaining a return tracking number. Please send your returns to 124 Rose Lane, Unit 504, Frisco, Texas, 75036. You will not be able to go through our return portal to complete your exchange. Please email us for help processing your return: Please note we do not refund shipping cost for orders outisde of the U.S



Eligibility for return

  • Items must be unworn and unwashed with their original packaging and tags or they will not be accepted.
  • We do NOT allow returns for Subscription boxes, mystery bags, or clearance items.
  • Socks and other accessories must have original hang tags or they will not be accepted.

Any items returned that fall outside of our policy will be discarded and the refund amount adjusted accordingly.

How to Exchange

Direct exchanges are currently available in the US only, for a different size of the same item.

Outside of the US, we recommend returning item(s) for store credit, then using the credit to re-purchase.

To make an exchange from the US:

  1. Click "Start Exchange" below
  2. Enter your name / order number
  3. Select the item(s) you'd like to exchange
  4. Select your new size
  5. Complete the remaining steps in the returns portal
  6. Send back your return item(s) using the provided return label
  7. Please make sure your item is unworn, unwashed and it's original packaging. Items that do not meet these conditions may be rejected.



Once your return has been processed, your new order will be placed and you'll receive an order confirmation email. Please allow us 2-3 business days from when your order arrives for us to process your exchange

Please note:

  • Exchange orders ship with 5–10 day standard shipping*
  • Exchanges can only be made for sizes (not colors or different products)
  • If the size you've requested to exchange for is sold out, we will issue a store credit for the value of the exchange.  

Returning Outside The U.S

If you need to make a return and are outside the U.S, you will be eligible for store credit or a refund, but you will be responsible for the return cost and the shipping cost on the order will not be refunded.

Please ship your order back to us at 124 Rose Lane, Unit 504, Frisco, Texas, 75036.

Leave a note in the order with your name / order number and if you'd like a refund or store credit issued.  

Please note:

  • You will be responsible for the return cost.
  • We will not reimburse the shipping cost for your order.


Please email us here: