FAQ

Please click here to review our policies and start a return / exchange.

My order was marked as delivered but I haven't recieved it. Where is it?

We know this is frusturating, If you don't have your order yet and the tracking number indicates the package has been delivered, here’s what we suggest:

1. Double check the shipping address on your order—if it’s missing an apartment number or has a missing digit somewhere, your package was sent to the wrong address and you’ll need to check with the folks who live there or the carrier to get your order
2. Check with your neighbor(s) to see if they may be holding it for you (it’s more common than you might expect!)
3. Wait 2 days—it can take this long for a carrier to correct their mistake

Forest Ink is not responsible for lost damaged or stolen packages, but please reach out to us at cs@forestinkclothing.com and we will do our best to help.

My order is arriving later than expected can you refund the shipping cost?

No, we can not reimburse shipping cost. We can not guarentee delivery times.

I haven't recieved any tracking information and it's been 2-3 business days can you help?

Of course! Here's what we suggest.

1.) Please double check your spam folder to see if your email account may have filtered it.

2.) Double check that you do not have a pre-order item in your order. pre-order items will have a black circle in the top left labeled pre-order and will also have pre-order listed in the product description. These items have later shipping dates and if you ordered one, your order will be shipped together when it becomes available.

Still have questions? Please email us here

cs@forestinkclothing.com

Pre-orders are items that are not in stock at the time of purchase and will ship at a later date. The estimated ship date for the item will be displayed on the product page.

Your items are reserved for you at the time of purchase and all items on your order will ship at the same time. If you need another item in your cart to ship earlier than the pre-order please place seperate orders.

Pre-order products will be marked with a black dot labeled pre-order in the top left corner of the product image.

We ship from Texas.

Orders are processed Monday–Friday, excluding U.S. federal holidays.

Our current processing time for all orders is 1-3 business days. Orders will ship after they have been processed.

You will recieve an email from us when your order has shipped with tracking information.

You'll find a dedicated size guide near the size selector on each product page. If you have any sizing relaated questions please email us at cs@forestinkclothing.com

You can also check out our size guide below for a more general guide to follow.